Ep #3 | Valeriya shares her creative & tactical approach to CSMing
Update: 2023-11-02
Description
In this 3rd episode, I sit down with Valeriya Titlinova, a seasoned Customer Success Manager at SAP. Valeriya is not your typical CSM; she's a maestro in the art of combining creativity with tactical precision when it comes to delighting her customers. Join us as we delve into Valeriya's unique journey, her unconventional strategies, and how she crafts customer experiences that leave a lasting impression.
Check out Valeriya's LinkedIn
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